Thank you for visiting and shopping at www.classichomewaregifts.com.au.

Following are the terms and conditions that constitute our Shipping Policy.

All products are shipped from our Warehouse in Sydney

You can also visit one of our stores in Sydney.

 

Delivery Notes 

Please allow 5-10 business days for delivery.
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.

Domestic Shipping Policy

SHIPMENT PROCESSING TIMES

All orders are processed within 1-2 business days. Orders are not shipped or delivered on Sunday or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES AND DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Australia Post eParcel

2-10 business days

$10

Australia Post eParcel When Minimum Purchase value is $70

2-10 business days

Free

WA & NT 5-15 business days $20


* Overnight delivery is not possible at the moment.

 **Delivery delays can occasionally occur.


We use Australia Post eParcel services and all our shipping is handled by Australia Post after the product is packaged and handed to the picking service of Australia Post. Occasional delay might occurs than the stated Estimated delivery time mentioned in 1.2 due to for example holiday season or any other unavoidable circumstances. 

 

SHIPMENT CONFIRMATION AND TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. And order can Track here https://auspost.com.au/mypost/track/

CUSTOMS, DUTIES AND TAXES

All prices are inclusive of 10% GST.

DAMAGES

Classic Homeware and Gifts is not liable for any products damaged or lost during shipping and transit. Australia Post takes full responsibility of it If you received your order damaged, please contact your local post office for a refund

Furthermore, If the product is damaged you can let us know at office@classichomewaregifts.com.au with the pictures of the damaged product within 7 days of receiving the product.  

Please save all packaging materials and damaged goods before filing a claim.

 

INTERNATIONAL SHIPPING 

We currently do not ship outside Australia.

 

RETURNS

Buyer pays the return Postage cost. Change of mind will not be eligible for a return or refund. If wrong/incomplete address is provided we will credit the order value net of shipping costs. Shipping cost cannot be refunded since we are charged by the post regardless of the validity of the address.